Shipping policy

Shipping & Delivery Policy

Effective Date: June 2026

Welcome to BrainBooster.in. This Shipping & Delivery Policy explains how orders are processed and delivered.

1. Company Information

Website: BrainBooster.in
Publisher / Parent Company: Royal Kingsland Educational LLP
Registered Address:
75/A/1, Arabinda Road, Konnagar, Hooghly, West Bengal – 712235, India

2. Order Processing

  • All orders are processed within 1–3 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • Customers will receive an order confirmation via email or SMS once the order is successfully placed.

3. Shipping Time

Estimated delivery timelines are:

Location Estimated Delivery Time
West Bengal 2–5 Business Days
Metro Cities in India 3–7 Business Days
Other Locations in India 5–10 Business Days

Delivery times may vary depending on courier availability, weather conditions, public holidays, or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.

  • Free shipping may be offered on selected products or promotional campaigns.

5. Order Tracking

Once the order is shipped, customers will receive a tracking number through email, SMS, or WhatsApp, enabling them to monitor the shipment status.

6. Delivery Partners

We work with reputed courier and logistics providers to ensure safe and timely delivery of products across India.

7. Delayed or Failed Deliveries

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

  • Natural disasters or extreme weather conditions

  • Transportation disruptions

  • Incorrect or incomplete shipping addresses

  • Remote or inaccessible delivery locations

BrainBooster.in shall not be held liable for delays caused by factors beyond our reasonable control.

8. Incorrect Address

Customers are responsible for providing accurate shipping information. Additional shipping charges may apply if an order is returned due to an incorrect or incomplete address.

9. Damaged Packages

If you receive a package that appears damaged:

  • Take photographs before opening the package.

  • Contact our customer support within 48 hours of delivery.

  • We will review the case and provide a suitable resolution.

10. Contact Us

For any shipping-related queries, please contact:

BrainBooster.in
Royal Kingsland Educational LLP
75/A/1, Arabinda Road, Konnagar, Hooghly, West Bengal – 712235, India

Email: contact@brainbooster.in
Website: BrainBooster.in

Note: This policy applies only to physical products sold through BrainBooster.in. Digital products, online courses, downloadable content, and memberships are delivered electronically and are not subject to physical shipping.